How big is it?
REAL. BIG. FATHEAD Wall Graphics are awesome and become the focal point of any room.
When we say REAL.BIG. we mean life size. A Troy Polamalu REAL.BIG. FATHEAD is an
awesome 6 ft 5 in so that’s what we mean by life-size. Get it?
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What is it made of?
A Fathead is made of approximately the same stuff that Brian Urlacher and Kobe Bryant
are made of... a whole bunch of tough! A Fathead is printed on durable vinyl and
is fade-resistant. But please be sure to treat your Fathead with lots of love.
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Where's my favorite player/driver/team?
We’re probably working on it. Our roster keeps growing and growing. Be sure
to join Fathead Nation so we can tell you by email when we launch new products or
just Email us and let us know who or what you think is worthy of being a Fathead!
We love the feedback.
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What is a Fathead Custom Graphic?
Why should the pros be the only ones to be immortalized as a Fathead? A life-size
poster with all the advantages of a Fathead – self-adhesive, super tough vinyl,
precision cut – is what the Jumbo Custom is all about. The Medium sized Custom is
for smaller spaces (or smaller folks). We can turn your photos into giant wall murals
too. You’ll find all the quality, durability and moveable, reusable characteristics
of our licensed REAL.BIG. FATHEAD Wall Graphics and Fathead Skins in our custom
vinyl products. Please note that our custom vinyl prints are printed on a white material, not clear.
If the subtle elegance of a canvas print is more your style, we
also offer top quality, hand-stretched custom Fatheads printed on artists canvas,
mounted and ready to hang.
And we also offer Fathead Custom Big Heads - die cut close-ups of people's faces printed on high density 3/16 inch foam core. They are not designed to stick to a wall but to be portable fun for your next birthday or office party or any event where a giant image of someone's head seems appropriate, or inappropriate, however you want to play it.
Whichever medium you choose, we take your digital photograph and turn it into a monumental celebration. Send us pictures of your kids, your friends, the family pet, anything within
reason that you can claim you actually own and we’ll make you a Fathead.
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How do I get a Fathead Custom Graphic?
Complete instructions can be found by clicking
here.
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I’m having trouble getting a digital photograph big enough for a Fathead Custom Graphic. What’s wrong?
Just like the athletes and entertainers we immortalize as Fatheads, you need to
start with a gigantic digital image. The default settings on your digital camera
may not work but you should be able to change them. Check your user’s manual
for more information. Because laptop skins and gaming device skins are
smaller than our wall graphics, a smaller digital image may work.
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What’s all this about copyrighted images?
If you took the photograph that you’re sending us then you own the copyright,
which is cool. If someone else took the photograph, you need permission from that
person to use the photograph for a Fathead Custom Graphic. If you used a professional
photographer he or she should be able to provide you with a release form.
But that may not be all. You need to ask yourself whether or not you have permission
to make a Fathead of the person or artwork in question, even if you took the photo.
If not, the right of publicity prohibits us from creating a Fathead for you. If
the person or artwork you want made into a Fathead is famous and you don't have
that person's permission, chances are good that there's a right of publicity issue.
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How long does it take to make my Fathead Custom Graphic?
Give us seven to fourteen business days plus shipping time. If we have any problems
with the photo you sent, we’ll let you know.
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What are they?
Fathead Big Heads are portable die-cut images of people's heads. That's right, the head and nothing but the head (well, the face actually, if you're going get technical). They are not wall graphics and not self-adhesive. They are meant to be held up and displayed with the kind of passion that would lead you to buy someone's head at ten times normal size. Which is not normal, but is very Fathead. Fathead Big Heads fully embrace the saying, "Get Your Head in the Game!"
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What are they made of?
A Fathead Big Head is printed on high density 3/16 inch foam core and die cut around the face. It is not like our Fathead Wall Graphics because it is not designed to stick to a wall.
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Can I get a custom Big Head?
Yes you can. Just click here to get started. All you need is a high resolution close-up photo of someone's face and we'll die cut around the head and print it for you.
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What are they for?
Fathead Street Grips take your passion to the streets. They're the same size as REAL.BIG. Fathead Wall Graphics but made for driveways, sidewalks, parking lots, garage floors, patios and more. They're tough, rough and won't scuff. Plus they're slip resistant. They'll take the rain, the snow, and the baking sun. Put them down on unsealed concrete, smooth asphalt or pavers. Fathead Street Grips are the Fathead with street cred.
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Is there any place I should NOT put a Fathead Street Grip?
You bet. DO NOT PUT YOUR FATHEAD STREET GRIP ON THE WALL! Same thing goes for carpeted floors, sealed floors like wood, vinyl or linoleum, or vehicles. It's not that they won't stick, it's that your Street Grip could easily damage these surfaces if you ever removed it. Surfaces like unsealed concrete, asphalt and pavers are safe and won't be damaged when you pull up your Street Grip.
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Is a Fathead Street Grip movable and reusable?
NO! Street Grips are not like Fathead Wall Graphics. They are made to go down and stay down. You can easily remove them from the recommended surfaces (unsealed concrete, asphalt, pavers) but you won't be able to move it and reuse it.
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How do I install my Fathead Street Grip?
Complete installation instructions are at www.fathead.com/installation.
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What's a Fathead Junior?
Fathead Junior is the small space alternative to our REAL.BIG. FATHEADS. Perfect for
dorms, doors and anyone who doesn't have room for a 7 foot Fathead. Same material,
same quality and same great passion at about half the size of a REAL.BIG. FATHEAD
wall graphic.
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Does every REAL.BIG. product also come as a Junior?
No, but have no fear because you can still find plenty of complements to your REAL.BIG.
You can choose from MLB, NFL, College, NBA, NHL, NASCAR and Disney. You don't want
to your REAL.BIG. product to get lonely do you?
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What's a Fathead Tradeable?
Fathead Tradeables are 5" x 7" action images of fan-favorite players and
team helmets. Made from the same materials as the REAL. BIG. FATHEAD, Tradeables
can be applied to practically any clean surface and be easily moved without causing
damage.
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How Many Tradeables Come In a Pack?
Five. You can also purchase Tradeables in a 3-pack or
as a 10-Pack by clicking on these links.
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What are Tradeables Made Of?
Fathead Tradeables are made of the same stuff as Drew Brees and Alex Rodriguez.
Championship material. Each Tradeable is printed on durable vinyl with special adhesive
on the back to protect whatever you stick it to.
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Will There Be Tradeables For Other Sports and Entertainment?
We already have Tradeables of Hannah Montana and many more are in the works.
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Where's MY Favorite Player?
If we created a Fathead for every NFL player, there would be roughly 1,644 Tradeables
for you to collect. Since not every player is truly Fathead-worthy, not every player
can make the Tradeables roster. If you’d like, feel free to suggest an image.
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What are Fathead Fat Dots?
Whether you call them dots, home button stickers, iPhone button decals, or phone accessories, Fat Dots from Fathead provide a stylish, personalized way to customize your phone. With a space of 0.39 inch (1 cm) in diameter, Fathead Fat Dots are the perfect size for your iPad, iPod, iPhone or any other device with the same size button! When you purchase a pack of Fathead Fat Dots, you get six different licensed designs, so mix and match whenever you want. Fat Dots from Fathead are the only For Real way to customize your phone!
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How Many Fat Dots Come In a Pack?
There are a total of 7 Fat Dots in a package; six licensed Fat Dots and 1 Fathead branded Fat Dot.
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What are Fat Dots Made Of?
A Fathead Fat Dot is is composed of a licensed image printed on vinyl under a clear, apoxy dome, giving the Fat Dot its "rubbery" feel. Each dot is is 0.39 inch (1 cm) in diameter.
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What are Skins made of?
Like everything else Fathead, Skins are made of championship material. The stuff
that makes up winners like Kobe Bryant, Ryan Howard and Tony Romo? That’s
Fathead.
Oh, were you hoping for a more technical response? Skins are meant to stylize and
protect your electronic device. Each Skin is composed of three basic parts: the
image, the adhesive and the laminate. The image is printed on a high-quality press
for three-dimensional depth and that vivid, hi-def appeal. On the back, you’ll
find the same low-tack adhesive that’s on the back of our REAL.BIG. wall graphics.
Which, by the way, means Skins can be peeled off and re-applied as often as you
like. The laminate is what gives each Skin a tough, protective coating that prevents
scratches and scuffs and means your Skin won’t fade.
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Will applying Skins to my laptop hurt the device in any way?
No. Since Skins are easily applied and removed, your laptop is safe – even
safer now that you have a Fathead Skin on it.
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What devices can I cover?
We produce skins for Laptops, Playstation 2 Slim, Playstation 3, PSP, Nintendo Wii,
Nintendo DS Lite and Xbox 360
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Will you ever produce Skins for other devices?
Absolutely! We have quite a few ideas up our sleeves too…but we can’t
share them with you. Yet. But if you want the skinny on the latest Skins, join Fathead
Nation and you’ll always be in-the-know.
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Can Skins protect my device?
Are we talking everyday dings and scratches or throwing your laptop from a moving
train? Straight answer: yes and no. The laminate on Skins will protect your device
from scratches and scuffs. You throw the laptop from a train and you’ve got
bigger issues to worry about.
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Are Skins safe for kids?
Like all Fathead graphics products Skins are safe for kids (older people too). In
fact, we’ve been certified through laboratory testing to meet CONEG (Coalition
of Northeastern Governors) and CPSIA (Consumer Product Safety Improvement Act of
2008 – HR4040) as well as EN 71 Part 3 (European Standard “Safety of
Toys”, EN71: Part 3: 1994, and Amendments). What all of this means is that
you won’t find harmful levels of heavy metals or phthalates or other stuff
that’s going to hurt you in the things you buy from Fathead. We just wouldn’t
do that. Period.
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Can I order a Skin with a custom size, image or for a device not on your website?
Not now, but maybe someday. Check Fathead.com often (Bookmark us!) for the latest
updates. Besides jet packs and monkey quarterbacks, who knows what the future will
bring?!
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How do I know what size Skin to purchase for my laptop or gaming device?
If you don’t already know the size of your laptop, you’ll need to measure
the back of your screen before you order. To figure out the size, use a tape measure
to determine the number of inches from the lower right hand corner of the screen
to the upper left hand corner. That measurement will tell you what size Skin to
order.
You can also measure the height and width. Here are the actual dimensions of our
Laptop Skins:
15/16” Laptop Skins measure 11 ¼”W x 9”H
17” Laptop Skins measure 13 3/8”W x 9 ¼”H
When it comes to your gaming device, have no fear, our Skins are made to perfectly
fit your selected gaming device.
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Will Skins cover both PC and Apple laptops?
Yes. Skins are equal opportunity in every way and will never discriminate between
companies or operating systems. Besides, everyone knows it’s what’s
on the outside that really matters.
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My laptop gets really hot – can Skins take the heat?
Skins have been put through the paces in both laboratory and field tests –
both extensive in their own right. That said, we do not recommend spelunking into
a volcano with your Skin because then it will probably melt. Otherwise, you should
be cool.
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How do you install it?
A REAL.BIG. Fathead Wall Graphic is easy to install, but preparation and four hands
are needed. Click here for instructions to make putting
up your Fathead a breeze.
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What if it doesn't stick right?
If you tried to stick it on your car, bales of hay, around a tree, on the sidewalk,
or on your girlfriend – well……… you're on your own –
Fathead is designed for clean, dry, flat wall surfaces. Have a dry, clean, flat
wall you want it to stick on? – Check out our ongoing specials and grab yourself
another one. If you believe you have received a defective product call our customer
service team at 1-877-FATHEAD (1-877-328-4323).
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Does it matter what kind of wall I put it on?
Yes. Fatheads need clean, smooth, dry walls. Pebbly or rough textured walls are
not friendly to Fatheads so don't go there. It's OK to put your Fathead over wallpaper
but it has to be clean, dry, and smooth. Some coatings applied to wallpaper to improve
the ability to clean it can decrease stickiness so check frequently to see if your
Fathead shows signs of peeling off. And remember, your Fathead was made for use
indoors, so don't be putting it on the side of your RV.
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Will it damage my wall?
No. Fatheads are perfectly safe for walls. The special low-tack adhesive does not
leave any residue and will not pull off paint so long as the paint is in good condition
and isn't already peeling. It's even safe to put up over wallpaper provided that
the wallpaper itself adheres properly to the wall. See above for more information
on the kind of walls Fatheads prefer.
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Should I save the liner it comes on?
YES! These are the essential tools to transport your Fathead if you move. So, please
save the liner your Fathead came on, the ROLLER, and the TUBE that your Fathead
came in. If you want to re-hang your Fathead on another wall, you will be thankful
you have the right equipment. Also, if for any reason you need to return your Fathead
you MUST return it on the liner it came on.
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What if I didn't save the LINER and I want to move it a long distance?
A vinyl shower liner works as a replacement liner for your Fathead, you can purchase
one at your local hardware store or dollar store. Once you have your liner, peel
the Fathead off the wall and place it on a clean surface – STICKY SIDE UP
– make sure the shower liner is big enough to cover the entire area of your
Fathead and place your liner on the Fathead. Then, roll it up around any tube that
is large enough. DO NOT FOLD your Fathead as it will cause creases to appear.
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If it deserves a new place, how should I move it?
Identify where you want your Fathead to go, wipe the wall clean (no
soap), wait until dry and then with the help of a friend carefully remove the Fathead
from one wall and carry it to the new location and follow the rest of the instructions. If you are moving
it to a new location that is not within walking distance, put your Fathead back
on the original liner it came with and transport to your new location. Then buy
a new Fathead to fill the space where the old one was.
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How do you install it?
Fathead Street Grips are easy to install, but preparation and a little help are needed. Click here for instructions on applying your Street Grip like a pro.
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Is a Fathead Street Grip movable and reusable?
NO! A Street Grips is not like a Fathead Wall Graphic. It is made to go down and stay down. You can easily remove it from the recommended surfaces (unsealed concrete, asphalt, pavers) but you won't be able to move it and reuse it.
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Where can I stick my Fathead Junior?
On just about any flat, clean surface and just like a REAL.BIG. FATHEAD, they’re
made of same stuff, just in a smaller size. You can stick it your fridge, window,
table or dorm room. Surfaces to avoid: unpainted drywall, brick, cinder block, porous
textured paneling and textured wallpaper.
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What if my Fathead Junior is not sticking?
If you tried to stick it to your parent’s car, a bush or on your dad’s
back – you’d best try somewhere else. Fathead Juniors are designed for
clean, dry, flat - inanimate – indoor surfaces. If you believe you have received
a defective product call our customer service team at 1-877-FATHEAD (1-877-328-4323).
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What if I want to move my Fathead Junior?
Fathead Juniors peel easily off any surface. If you threw away the original backing,
simply use wax paper. Place your Fathead
Junior onto the original backing or wax paper to transport your favorite team’s
logo, player or character to their new home.
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Where Can I Stick Fathead Tradeables?
Just about any flat, clean surface can make an ideal home for your Tradeable. Like
your locker, math book or between the trucks on the bottom of your skateboard. Surfaces
to avoid: unpainted drywall, brick, cinder block, porous textured paneling and textured
wallpaper.
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What if my Fathead Tradeable is not sticking?
If you tried to stick it to your parent’s car, a bale of hay, the back of
your head or on your buddy’s face – you’d best try somewhere else.
Tradeables are designed for clean, dry, flat - inanimate – indoor surfaces.
Like your locker, math book or between the trucks on the bottom of your skateboard.
If you believe you have received a defective product call our customer service team
at 1-877-FATHEAD (1-877-328-4323).
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What If I Want to Move My Fathead Tradeable?
Tradeables peel easily off any surface. If you threw away the original backing,
simply use wax paper. Place your Tradeable
onto the original backing or wax paper to transport him to his new home.
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Where Can I Stick My Fat Dots?
Fathead Fat Dots are designed for you to stick on the home button of your iPad, iPhone, iPod or any other space that fits. Fat Dots are the way to customize your phone with officially licensed images, FOR REAL. Fat Dots are removable, but not reusable. Don't worry though, each pack of Fat Dots comes with six different dot designs for you to mix and match.
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Where Should I Avoid Sticking My Fat Dot?
If you decide not to stick your Fat Dot on an iPhone, iPad or iPod, we do NOT recommend that you stick it on rough surfaces (e.g. cement), surfaces that are used and abused (e.g. kitchen countertop), or on people (e.g. your child's mouth). Otherwise, have a blast with Fathead's For Real Fat Dots!
If you believe you have received a defective product call our customer service team
at 1-877-FATHEAD (1-877-328-4323).
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How do I apply Skins to a device?
You won’t need your friendly, neighborhood rocket scientist to skin a device…just
the ability to follow these four simple steps:
1. Dirt is the arch nemesis of Skins! Clean the surface of the device per the manufacturer’s
suggestions. If you’re not sure, refer to the directions that came with the
device or visit the manufacturer’s website.
2. Peel your Skin off its backing and apply slowly to the device – smooth
out any air pockets as you go. If you need to reposition it, don’t worry –
Skins can be removed and reapplied without stretching out of shaping.
3. Show off your new Skin to everyone in the immediate area.
4. Take photos and email images of your new Skin to family, friends and rivals.
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What’s the best way to clean Skins?
Skins can easily be cleaned using two soft, clean cloths and a splash of water.
Simply dampen the cloth and wipe down the surface of your Skin. When you’re
done, use the second clean cloth to dry it.
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How do I find out what my shipping charges will be?
Click here
to see our shipping rates.
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Who will be delivering my package?
Unless expedited shipping is selected, Fat Dots, Tradeables, Teammates, Device Cases & Device Skins and some small Custom Vinyl Fatheads will ship via the United States Postal Service using First Class Mail. All other products ship via UPS Ground. UPS also provides service for Second Day Air and Overnight Air within the United States. International orders may arrive using a carrier common in the country of destination. Whatever shipping method you select, always allow up to two business days to process your order and up to five business days for custom prints.
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How do I track my order?
To track your order click here to visit our Order
Status screen.
You may also click here to contact
our customer service for assistance.
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How long will it take to receive my order?
I know you're excited but try to relax. Your Fathead should arrive in 5 – 7 business
days, faster if you choose next day or second day air shipping. With Fathead Skins, you should receive your Skin within 7 – 10 business days after ordering. We're going to send
you an email when your order ships. We watch inventory in real time so it’s
pretty rare that your choice will be out of stock or backordered, but if this happens
you'll be contacted to let you know when it will arrive.
We ship Monday through Friday except holidays. Allow 2 full business days for us
to process your order. Saturday, Sunday, and holidays are not business days. If
you order on Friday and Monday is a holiday, then your order won't get processed
until Tuesday.
Fatheads are selling fast so the sooner you order, the sooner you'll get it.
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Does Fathead ship to P.O. Boxes?
Unfortunately, we are not able to ship to P.O. Boxes at this time. We recommend
having your items shipped to a work address instead if that is possible.
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Does Fathead ship internationally?
Yes. Fathead ships to over ninety countries worldwide. Please note that orders cannot be shipped to the United States from an international billing address.
For complete information about shipping internationally, click here.
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Are there any rules I should know about Fathead Specials?
Always read the fine print (disclaimer) when you find a great deal - whether on
our communications or any other company’s. For any and all Fathead Special
Offers, the following rules apply:
1. Offers may not be combined with any other offers.
2. Offers do not apply to previously ordered items.
3. When the offer applies to multiple items, partial returns will not be accepted.
4. All returns are subject to the terms of our Money Back Guarantee.
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What do I need to do to cancel my order?
You have one hour after you place your order to cancel it. To cancel your order you must contact Fathead Customer Service by phone at 1-877-328-4323 between the hours of 9:00 AM and 8:00 PM Monday-Friday and 9:00 AM and 5:30 PM Saturday and Sunday. Times are US Eastern. If you wait longer than one hour or if our Customer Service agents are not available at the time, you will need to call during our hours of operation to set up a Return Merchandise Authorization (RMA) so we can exchange the item or refund you.
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What's your Return Policy?
At Fathead we're committed to your satisfaction and to the quality of our products
and service. If you are not completely satisfied with your purchase from Fathead.com
simply return it within 30 days of receipt for a full refund. Our 30-Day Money Back
Guarantee applies to all our vinyl graphics products including REAL.BIG. Fathead,
Fathead Junior, Fathead Tradeables, Fathead Teammates, Fat Dots, Skins and art prints as well as our Fathead Big Heads, printed on high density 3/16 inch foam core. To exchange
your item you must have a return merchandise authorization number issued by Fathead.
Call 1-877-FATHEAD (1-877-328-4323) for assistance. If you ordered from a retailer,
please contact the store you purchased from.
For information about returning custom Fatheads please see the specific sections below.
IMPORTANT NOTICE ABOUT STREET GRIPS: Fathead Street Grips come with specific instructions about which surfaces are suitable for application and which will be damaged if you attempt to remove the product from the surface. Surfaces likely to be damaged include walls, sealed concrete, wood floors, vinyl, linoleum and carpet. Damage by a Fathead Street Grip to any surface that is not recommended for application is not the responsiblity of Fathead.
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Can I return a Fathead Fat Dot?
We will gladly exchange your Fathead Fat Dots within 30 days of delivery ONLY if the package of Fat Dots is unopened. This applies to all Fathead Fat Dots. To exchange your item you must have a return merchandise authorization number issued by Fathead. Call 1-877-FATHEAD (1-877-328-4323) for assistance. If you ordered from a retailer,
please contact the store you purchased from.
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Can I return a custom Fathead?
We will gladly exchange your custom Fathead within 30 days of delivery ONLY if you received it damaged or defective. This applies to all custom Fatheads, including Custom Vinyl Wall Graphics, Custom Canvas Prints, Custom Fathead Big Heads and Xbox Live Custom Avatars. To exchange your item you must have a return merchandise authorization number issued by Fathead.
Call 1-877-FATHEAD (1-877-328-4323) for assistance.
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What if a player I just purchased was recently traded?
If you purchased a REAL.BIG. Fathead or Fathead Junior player who is traded to another team within 12 months of your purchase, you are eligible to receive 25% off your purchase of a new Fathead. This offer applies to gift purchases as well. This offer is valid on any full priced item at Fathead.com. This offer is not valid on gift cards or already discounted items.
Call 1-877-FATHEAD (1-877-328-4323) for assistance.
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I can't add items to my shopping cart?
There can be several reasons for this. The most common one that is easily fixed
is that your browser is not accepting cookies. Consult your browser's tool section
for information on cookies. If you still cannot add items then you can place an
order through our call center at 1-877-FATHEAD (1-877-328-4323)
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Is your site secure?
Very secure. Secure like the football in Dwight Clark's hands in the '82 NFC Championship
Game.
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Does Fathead have an affiliate program?
Absolutely. The Fathead affiliate program allows you to go BIG on your website,
by featuring Fathead and earning REAL.BIG. commissions! How BIG? Up to 18%
BIG on every qualified sale at Fathead. Learn more.
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Customer Service Hours of Operation 1-877-FATHEAD (1-877-328-4323)
Customer Service: 9 a.m. – 8 p.m. Monday-Friday. Saturday and Sunday 9 a.m.
- 5:30 p.m.
Sales: 9 a.m. – 8 p.m. Monday-Friday. Saturday and Sunday 9 a.m. - 5:30 p.m.
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Contact FATHEAD
Got more questions regarding your Fathead order, Fathead products, or something
else Fathead? Call us at 1-877-FATHEAD (1-877-328-4323) or
email us.
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How do I purchase a Gift Card?
Go to our Gift Card Page and select either a Gift Card by Mail or an eGift Card by Email. Choose the
dollar amount you want and add it to your cart. We offer denominations of $50, $100
and $150.
Add as many as you want. Complete the normal checkout process and you're done! Just brace yourself for the immense bear hug you'll be getting when someone finds out that you've given them the ultimate gift of Fathead.
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How do I redeem a gift card?
Gift Cards are only redeemable at Fathead.com. So start shopping!
Once you've located the Fathead(s) that you absolutely, positively cannot live without,
proceed to Check Out. Enter the Gift Card number and PIN on the Payment Page and you're all set!
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What should I do if my order is greater than my Gift Card amount?
Just slap it on the plastic!
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What credit cards do you accept?
We accept all major credit cards - and a few minor ones too!
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What should I do if my order is less than my Gift Card amount?
Hang on to your Gift Card. When you're ready to buy your next Fathead or you want
to buy one as a gift for someone special, you can use the remaining money on your
Gift Card toward your purchase.
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Can my Gift Card be returned or redeemed for cash?
No. But your new Fathead will be more valuable than cash anyway. Money is fleeting.
Inspiration is eternal.
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What if I need to return a product that I paid for with a Gift Card?
Not a problem. You just need to follow our normal return policy.
If your Gift Card is still active, we'll credit it. If it is no
longer active, we'll issue you a new one for the refund amount.
If you used both a Gift Card and another form of payment, we will
first credit or replace the Gift Card with the amount originally
deducted from it and then credit your other form of payment for the balance.
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What can I buy online with my Gift Card?
You can buy anything you want on www.Fathead.com with your Gift Card. EXCEPT for Gift Cards.
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What if my Gift Card was lost or stolen?
Fathead cannot be responsible for lost or stolen Gift Cards. If this unfortunate
travesty has happened to you, please accept our most heartfelt condolences.
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When will my Gift Card expire?
Your Gift Card will not expire or incur dormancy fees unless otherwise notified
or prohibited by law. That's the beauty part. However, we're instant gratification
types and don't understand people who could sit on a gift this cool. Don't make
your Fathead wait for you. Go to Fathead.com and find your favorite now!
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Do I need to keep my Gift Card after I've used it?
Just to be safe, hang on to your Gift Card until your Fathead has arrived. On the
off chance that it is damaged during shipping, we can credit your Gift Card for
you to make another purchase. Call us at 1-877-FATHEAD (1-877-328-4323) and we'll
walk you through the process.
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Are gift cards taxed?
No. The state does not tax Gift Card purchases. However, when you or the person
you give it to uses the card for a purchase, that purchase will be taxed by the
state – ONLY if it will be shipped to Michigan, Ohio, and Rhode Island. Otherwise,
you don't have to worry about taxes.
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What if I have problems or need to check my balance?
We're here for you. For your balance or if you have any questions, call us at 1-877-FATHEAD
(1-877-328-4323). Or email us at customerservice@Fathead.com.
There's always someone around to lend our fans a hand.
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What payment methods do you accept?
We accept all major credit cards, PayPal and Virtual Piggy. Credit card
purchases are processed at the time you place your order.
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What is Virtual Piggy?
Virtual Piggy is a COPPA and PCI-DSS Level 1 compliant and TRUSTe certified method of payment for children. It allows children to safely make an online purchase at Fathead.com while protecting their personal information. To learn more, visit virtualpiggy.com.
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Does Fathead offer special incentives for military families?
Fathead is proud to provide several programs that are just for military service members and their immediate families (spouse, children, parents).
Fathead offers an everyday discount valid for 20% off all Fathead products, everyday, that is open to United States active and retired service members and members of their immediate families. To see if you qualify for this discount, visit www.fathead.com/military-service/ and click on the banner that says “Fathead offers 20% off to Military Families”.
Fathead sponsors a monthly Salute to Service Sweepstakes that is open exclusively to active service members and members of their immediate family. Each month, 5 military families will be selected to win a free custom Fathead. To learn more about this sweepstakes and to enter, click here.
In addition, Fathead donates 10% of the purchase price of all licensed Military Fatheads to Operation Homefront. To view all of our Military Fatheads, click here.
To learn more about all of our military programs, visit www.fathead.com/military-service/.
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Phone:
1-877-FATHEAD
Email:
customerservice@fathead.com
| ©2006-2013 Fathead, LLC. All Rights Reserved. | For help or to order call: 1-877-328-8877 | All Photographs are Product Images. |
